Core Terms That Govern Your Account
Opening an account means you accept these terms in full. You must be of legal age in your jurisdiction and confirm that using this platform is permitted under your local law — eligibility is region-dependent and we do not make that determination for you. One account
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per person is permitted; duplicate accounts may be closed without notice. Deposits processed through bKash, Nagad or Rocket are credited to your account wallet once the transfer is confirmed on the payment rail — we do not hold or redirect those funds outside the transaction your
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wallet shows. Withdrawals follow a verification step where we confirm the wallet number matches the account on file; this is a security measure, not a delay tactic. We reserve the right to request identity documents before releasing funds. Bonus or promotional credit is subject to separate
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conditions published at the time of the offer — read those conditions before accepting any credit. We may amend these terms and will notify you through the contact channel linked to your account. Continued use after an amendment takes effect constitutes acceptance. If any clause is
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unenforceable in your jurisdiction, the remaining clauses continue to apply. For questions about a specific clause, reach our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.